Legal

Terms & Conditions

Last updated: January 2026

Bookings & Payment

All hotel, transport and activity bookings arranged through Central Hotels Bookings are subject to availability and confirmation from the relevant provider. A deposit or full payment may be required to secure a reservation, as outlined in your booking confirmation.

Cancellations & Changes

Cancellation and amendment terms vary by hotel, driver and activity provider. Specific policies will be shared with you at the time of booking. Please contact us as early as possible if your plans change.

Our Role

Central Hotels Bookings acts as a booking and planning intermediary between travelers and independent hotels, drivers and activity operators. While we carefully vet every partner, the direct provision of accommodation, transport and excursions remains the responsibility of that partner.

Traveler Responsibilities

Travelers are responsible for ensuring they hold valid travel documents, appropriate insurance, and any required visas for entry into Sri Lanka.

Contact

Questions about these terms can be sent to info@centralhotelsbookings.com or via WhatsApp at +94 76 923 3004.